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FMLADocs

FMLADocs Refund Policy: Eligibility Criteria & Payment Terms

At FMLADocs LLC, we are committed to providing seamless access to licensed healthcare professionals for evaluations related to medical services. We proudly offer a 100% Money-Back Guarantee if your application for medical certification is not approved by the state.

Eligibility for a Refund

You may qualify for a full refund under the following circumstances:

  • Your application is denied by the applicable state regulatory agency.
  • You do not receive a recommendation from the healthcare professional after completing your evaluation.

Exclusions — When Refunds Will Not Be Issued

Refunds are not available in the following situations:

  • You submit incomplete, inaccurate, or fraudulent information as part of your application.
  • You fail to submit the required documentation to the state after receiving a recommendation.
  • You are ineligible under state regulations due to legal, residency, or other requirements.
  • Your certification is revoked or denied by the state for reasons outside of FMLADocs’s control.
  • You miss or fail to complete your scheduled consultation with the healthcare provider.
  • A recommendation has already been issued by a healthcare professional and you later request a refund.

How to Request a Refund

To request a refund:

  1. Contact our support team at [email protected] within five (5) days of receiving the state’s denial notice.
  2. Include proof of denial issued by the applicable state regulatory agency.

Processing Time

Once approved, refunds will be issued to the original payment method within 5–10 business days. Please note that processing times may vary depending on your financial institution.